Frequently Asked Questions
Everything you need to know about shopping with Nighat Apparel
How long does delivery take?
Standard delivery takes 3-5 business days, while Express delivery is 1-2 business days across Pakistan. You'll receive a tracking number via SMS/WhatsApp once your order is dispatched.
Do you offer Cash on Delivery (COD)?
Yes! Cash on Delivery is available across Pakistan. Simply select COD at checkout, and pay the delivery rider when your order arrives at your doorstep.
What is your return policy?
We offer a 3-day easy return policy. Items must be unused with original tags attached. Contact us on WhatsApp at +92 306 6284243 to initiate a return. Refunds are processed within 5-7 working days.
How do I know my correct size?
Check our detailed Size Guide page for exact measurements. If you're still unsure, WhatsApp our style experts at +92 306 6284243 for personalized sizing advice.
Are shipping charges free?
We offer FREE shipping on all orders above Rs. 3,000. For orders below that, standard shipping is Rs. 200 and express is Rs. 400.
How do I track my order?
Once your order is dispatched, you'll receive a tracking number via SMS/WhatsApp. You can also visit our Track Order page or WhatsApp us for real-time updates.
Are your products authentic?
Absolutely! Every Nighat Apparel product is 100% original and handcrafted in Pakistan. We use premium fabrics and maintain the highest quality standards.
Can I cancel my order?
Orders can be cancelled within 12 hours of placement. Once dispatched, cancellation is not possible. For immediate cancellation, WhatsApp us at +92 306 6284243.
Contact Infrmation
WhatsApp Us +92 306 6284243, Email Us apparelnighat@gmail.com, Call Us +92 306 6284243
Business Hours
BUSINESS HOURS Mon - Sat: 10 AM - 8 PM Sunday: Closed